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1. Purpose of Data Collection
Data collected on our website, www.khangbirdsnest.com, includes: Full name, phone number, and shipping address. This information is required when placing an order. KHANG will use these details to contact and confirm your order, ensuring your rights and interests are fully protected.
2. Scope of Information Use
www.khangbirdsnest.com uses your information to provide customer support and services, including:
Processing orders and shipping products.
Contacting you for consultations and answering inquiries upon request.
Providing service-related information at your request.
Supporting you throughout your experience with us (e.g., emailing purchase instructions, handling customer care, managing warranties, and addressing other requests).
KHANG strictly commits NOT to use your personal information for any purposes other than verification and communication related to your transactions at www.khangbirdsnest.com.
3. Data Retention Period
Your personal data will be stored securely until you request its deletion via our hotline. In all other cases, your personal information will be kept strictly confidential on the servers of www.khangbirdsnest.com.
4. Authorized Entities with Access to Information
KHANG BIRD'S NEST COMPANY LIMITED and its internal departments involved in customer support and contract fulfillment.
Legal and Law Enforcement Authorities: The Company is responsible for cooperating and providing customer personal information upon formal request from judicial bodies, including the Procuracy, Courts, and Investigative Police Agencies, in connection with any legal violations. Beyond these exceptions, no one has the right to infringe upon our customers' personal information.
5. Data Controller Contact Information
KHANG BIRD'S NEST COMPANY LIMITED
Business Registration Number: 4201957526, issued on June 8, 2022, by the Department of Planning and Investment of Khanh Hoa Province.
Headquarters: Lot BT 02.11 - Ven Song Tac Urban Area, Thuy Tu Hamlet, Vinh Thai Commune, Nha Trang City, Khanh Hoa Province.
Hotline: 0898 889 204